Customer Service | Shipping | Ordering Options
Lamood Big Hats Customer Service
Shipping & Delivery
We ship via United States Post Office, USPS and offer various shipping options during checkout. Ship time does not account for order processing. In-stock orders normally process within 1-2 business days. Ship times are estimates. During holidays or adverse weather conditions there may be delays by USPS.
INTERNATIONAL SHIPPING
International 15-20 business days = Varies (check price in cart) *
*Please note that international shipments may be subject to customs VAT, duties, taxes, and additional fees. These charges are the responsibility of the customer and may be collected upon delivery. It's beneficial to familiarize yourself with your country's import regulations and potential charges before placing your order. In the event that items are returned to us due to unpaid fees or refusal of delivery, additional charges may be deducted from your refund if we are charged to import your order back into the USA.
Ordering Options
Can I place an order by phone? Currently we do not offer phone ordering, as we sell online via our website and offer prompt and personalized email support.
Do you accept international orders? Yes (add items to cart for updated list of countries).
What are your payment options?
- Visa
- MasterCard
- American Express
- Discover
- PayPal (eCheck, credit cards, bank transfers)
- Visa Checkout
- Apple Pay
- Google Pay
*Check/money orders are not accepted.
Can I place an order by check or money order? Unfortunately we no longer accept payment by check/money order
For mail in orders, please add 7% for tax if you live in Indiana.
Standard US Shipping 3-7 business days from date shipped (unless otherwise posted on site and during cart/checkout) =$5.95 and FREE Shipping (with $75 or more purchase)
Faster Priority Mail options available as well
Report Your Item Hasn't Arrived
If the estimated delivery time-frame has passed and you still haven't received your order, please contact us. You have 100 calendar days from the estimated delivery date to report that an item hasn't arrived.
INTERNATIONAL SHIPPING
Shipping cost are updated during checkout for International orders.
*Items shipped internationally are shipped via USPS shipping may incur customs duties, taxes, additional fees, etc. Please note that additional charges for customs clearance may be collected and are the responsibility of the customer.
Conditions of Use
Lamood Corporation reserves the right to refuse service, terminate accounts, terminate your rights to use Lamood Corporation Services, remove or edit content, or cancel orders in its sole discretion.
Copyrights
Permission to use, copy, and distribute documents delivered from this site is forbidden without written consent from a Lamood Big Hats™ representative. The names and logos of Lamood Big Hats, its divisions, or its subsidiaries may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The copyrights of all material provided on this website are held by Lamood Corporation or by their respective owners.
Trademark
Lamood Big Hats is a trademark. Errors, Omissions, and Changes While Lamood Big Hats makes every effort to ensure the accuracy of materials presented, the user is warned that this service could include typographical errors and/or technical inaccuracies. Lamood Big Hats reserves the right to make improvements and/or changes in the products described on the website at any time. Contact us with questions or problems.